Sr. Executive - Inside Sales

Job Description:

Flexsin Technologies is seeking a results-driven INSIDE SALES EXECUTIVES. The KRA's of the role is to manage inbound and outbound sales calls, convert leads into customers, and support the sales team in driving revenue growth. 

Responsibilities:

• Handle inbound sales inquiries and manage a sales pipeline through to close.
• Make outbound calls to potential clients to introduce the company's products or services.
• Identifying and qualifying potential leads through inbound and outbound lead generation methods such as cold calling, email campaigns, and online research.
• Conduct product demonstrations and explain the benefits of the company’s solutions.
• Qualifying leads, identifying customer needs, and providing solutions aligned with the company’s offerings.
• Maintaining a high level of knowledge about the company’s products and services.
• Maintaining and updating the CRM with accurate customer and sales data.
• Collaborating with the sales team to meet and exceed sales targets.
• Following up with prospects to build relationships and convert them into long-term customers.
• Provide regular reports on sales activities, including calls made, leads generated, and deals closed.
• Manage follow-up processes to keep leads engaged and moving through the sales pipeline.
• Conduct market research to identify trends, competition, and potential opportunities.
• Coordinate with the marketing team for lead-nurturing campaigns and promotional events.

• Bachelor’s degree in Business/Marketing, Communications, or Computer Science.
• 4+ years of experience in inside sales in a software services field in the US geography, with a track record of meeting or exceeding sales targets.
• Solid understanding of the sales process and customer relationship management.
• Experience in customer relationship management (CRM) and using CRM software (e.g., Salesforce, HubSpot).
• Understanding of lead generation and prospecting techniques.
• Familiarity with using sales automation tools and platforms.
• Knowledge of market research and lead generation techniques.
• Expertise in the B2B sales process.
• Experience in conducting virtual meetings and product demos.
• Strong communication and interpersonal skills, with the ability to build customer rapport.
• Excellent problem-solving and negotiation skills and a customer-focused mindset.
• Ability to multitask and manage time effectively to meet sales goals.
• Ability to work independently and as part of a team.
• Self-motivated, goal-oriented, and able to work in a fast-paced environment.